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CapVest acquires Kerridge Commercial Systems Ltd

Kerridge Commercial Systems announces a new partnership with CapVest

Worldpay

Kerridge Commercial Systems (KCS) is pleased to announce that we have now partnered with CapVest, a leading private equity investor. This new partnership enables us to further expand our portfolio of exciting and innovative ERP and business management software solutions that enable our customers to take advantage of the rapid technological advances, and to meet the business challenges of the new digital era.

KCS is a leading global provider of cloud-based business management software solutions to the distribution, automotive and rental sectors. With over 32,000 customers across the globe, KCS solutions service the business needs of over 250,000 users on a daily basis. Under the leadership of Ian Bendelow, the KCS team has in recent years pursued an ambitious growth strategy which has seen us complete 18 acquisitions and significantly expand our geographical presence. The CapVest investment strategy is focused on investing in a small number of companies and it has an enviable and demonstrable track record of transforming the size and scale of its portfolio companies.

Ian Bendelow, CEO of KCS, said: “This is an exciting announcement for our customers and the whole KCS team, which will further solidify our position as a leading provider of mission-critical vertically focused software solutions globally. CapVest’s long track record of transforming the size and scale of their portfolio companies makes them an ideal and exciting partner for us in pursuing our ambitious plans for the future.”

Fred Raikes, Principal at CapVest said: “We believe that KCS is well positioned to accelerate growth in the coming years, capitalising on the ongoing demand for cloud ERP and supported by the company’s reputation for delivery of best-in-class product functionality, quality and reliability. We look forward to working with Ian and the team as they grow the business and to deliver new and innovative cloud products to market that continue to focus on meeting its customer needs globally.”

CarSide

Digital Vehicle Inspection App

What is CarSide?

A digital vehicle inspection tablet app for VAST Enterprise and VAST Online that improves auto repair shop efficiency, increases reporting accuracy and protects revenue. Through integration with the VAST Enterprise or VAST Online, CarSide enables shops to send customers a digital report of recommended repairs directly to their smart phone including pictures and videos. It shows them exactly what the technician sees, allowing them to make an informed decision before approving needed repairs.

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CarSide

What are the benefits to your business?

Identify Sales Opportunities

Identify Sales Opportunities

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Protect Against Damage Claims

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Increase Average Repair Order

Optimize Shop Performance & Productivity

Optimize Shop Performance & Productivity

Inspections with Photos and Video

Technicians perform a full vehicle inspection using a tablet or phone instead of paper while recording the process with pictures, videos and voice to text notes. Service Advisors then send the results immediately to customers on their smart phones. Digital inspections with photos and videos create trust with your customers. Service Advisors have an easier time selling work when customers can see what technicians see. Repair shops using CarSide have seen an increase in their average repair order of 15% or more. This can mean as much as $10,000 per month or more.

CarSide Inspections
Blain's Farm & Fleet

Patrick Hamilton - Blain's Farm & Fleet, speaks about the impact of CarSide on the business.

Patrick Hamilton (Regional Manager of Automotive Service) discusses the positive impact CarSide has had on their customers and in conjunction has re-invigorated their service advisors.

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Analytics Dashboard

Key first steps to increased profits in the shop are to; establish a regular process of inspecting every vehicle, and then, being able to monitor the progress of that process. CarSide's Analytics Dashboard lets the shop owner monitor key metrics like how many tickets were created each day. How many of those were inspected? And how many of those inspected had a report sent to a customer? Associating these metrics with trends in Average Repair Order enables the shop owner to stay on top of team member performance.

CarSide Analytics

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