Tuffy Tire and Auto Service Center Automates Tire Search and Order Processes with VAST 8.0

Posted: 02-12-2015

Longtime MAM Software customer streamlines processes and improves customer experience with latest software upgrade

MAM Software, Inc. (NASDAQ: MAMS), a leading provider of business management solutions for the automotive aftermarket, announced Tuffy Tire and Auto Service Center of Cape Coral, FL, has upgraded MAM Software’s VAST Enterprise to increase efficiency and accuracy.  A VAST customer for nearly 20 years, Tuffy Tire and Auto Service Center implemented VAST 8.0 to streamline the tire search and order process for real-time access to tire availability from multiple suppliers.

Tuffy Tire and Auto Service Center of Cape Coral was a beta test site for the new tire dealer software that includes the vTire Lookup module, which automates a typically time-consuming, manual process of calling vendors or going to individual vendor websites to search for tire pricing and availability. vTire Lookup shows real-time stock availability and pricing of all vendors on one screen, and can automatically create and submit a purchase order.

“We’ve been a VAST customer for nearly two decades and I’m pleased with the innovative culture at MAM,” said Mark Holmes, owner of Tuffy Tire and Auto Service Center of Cape Coral. “As our needs have changed, their capabilities have evolved, as well, and we’ve taken advantage of many upgrades over the years.”

Holmes continued, “With the latest enhancement of vTire Lookup, we’ve found that automating the tire search and order process has greatly improved our efficiency and accuracy.  There is no more toggling between vendors’ websites to check pricing and availability. Everything is at our fingertips now.”

“We always keep an eye on the industry to make sure we’re adding and improving features based on its needs,” said John Fischer, Vice President of Sales and Marketing for MAM Software. “But we also rely on our customers’ feedback. Thanks to owners like Mark, we’re able to make the most relevant updates available to users when they most need it. We’ll continue working with our customers for future enhancements.”

You, too, can improve customer relationships and business processes, just by upgrading to VAST. Ready for a demo? Contact us today:

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