Professional Parts, Inc gets greater business results with new eCatalog integration
Pittsburgh (PA) automotive parts wholesale distributor sees success through the use of Autopart and Autocat from MAM Software
BLUE BELL, Pennsylvania — MAM Software, Inc., a wholly owned subsidiary of MAM Software Group, Inc. (NASDAQ: MAMS) showcases the power of Autopart and Autocat through the experience of one of their customers, Professional Parts, Inc.
Professional Parts, Inc. (PPi) is a family owned and operated parts wholesale distributor headquartered in Pittsburgh, PA. They are a member of the National Pronto Association and have 3 locations serving the Pittsburgh area. They have been using Autopart business management software since September of 2014.
Specifically designed for the automotive aftermarket, Autopart is a versatile business management software solution that is designed to seamlessly integrate all sales, stock management, accounting and reporting processes into one easy to use package. The integrated electronic parts catalog (Autocat) gives counter staff fast access to up to date application data at point of sale.
Autopart's integration with other MAM Software and third party applications has been a benefit to Professional Parts, Inc. who now utilize Phocas (business intelligence) and Autocat (electronic parts catalog) in conjunction with Autopart.
“The combination of Autopart and Autocat has been excellent. At the point of sale, having an accurate and up to date catalog, can often be the difference between making the sale or sending the customer to a competitor.” Rich Johnston, Jr - Professional Parts, Inc.
Through the use of Autocat, Professional Parts, Inc. also have the ability to create their own custom categories and groups. The catalog can be organized by current industry formats but also give the distributor the ability to create custom groups for very common parts or parts that can be harder to find.
“Another great thing about MAM Software, is they are always working to improve the product. Not just bug fixes, but adding features to help us increase the usefulness of their software. MAM Software also has some of the best customer service people in the business. Most of the time the issue isn’t an Autopart issue, but a feature request or a training issue. Regardless, they respond in a timely manner and do their utmost to make the customer happy.” Rich Johnston, Jr - Professional Parts, Inc.
“We’re delighted to have Rich and the team at Professional Parts, Inc on board as a customer. They have adapted well to Autopart and Autocat and are now seeing some tangible business benefits. Since going live, they’ve been great to work with and we look forward to many more years of a productive partnership. Said Mike Jamieson - CEO at MAM Software.
MAM Software will be presenting Autocat at AAPEX booth #2279. Stop by and see the automotive aftermarket’s newest catalog solution.
To read the full case study, please visit https://www.mamsoftware.com/usa/professional-parts-inc-ppi
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