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CapVest acquires Kerridge Commercial Systems Ltd

Kerridge Commercial Systems announces a new partnership with CapVest

Worldpay

Kerridge Commercial Systems (KCS) is pleased to announce that we have now partnered with CapVest, a leading private equity investor. This new partnership enables us to further expand our portfolio of exciting and innovative ERP and business management software solutions that enable our customers to take advantage of the rapid technological advances, and to meet the business challenges of the new digital era.

KCS is a leading global provider of cloud-based business management software solutions to the distribution, automotive and rental sectors. With over 32,000 customers across the globe, KCS solutions service the business needs of over 250,000 users on a daily basis. Under the leadership of Ian Bendelow, the KCS team has in recent years pursued an ambitious growth strategy which has seen us complete 18 acquisitions and significantly expand our geographical presence. The CapVest investment strategy is focused on investing in a small number of companies and it has an enviable and demonstrable track record of transforming the size and scale of its portfolio companies.

Ian Bendelow, CEO of KCS, said: “This is an exciting announcement for our customers and the whole KCS team, which will further solidify our position as a leading provider of mission-critical vertically focused software solutions globally. CapVest’s long track record of transforming the size and scale of their portfolio companies makes them an ideal and exciting partner for us in pursuing our ambitious plans for the future.”

Fred Raikes, Principal at CapVest said: “We believe that KCS is well positioned to accelerate growth in the coming years, capitalising on the ongoing demand for cloud ERP and supported by the company’s reputation for delivery of best-in-class product functionality, quality and reliability. We look forward to working with Ian and the team as they grow the business and to deliver new and innovative cloud products to market that continue to focus on meeting its customer needs globally.”

SalesRep

Tablet Application for Field-Based Sales Representatives

What is SalesRep?

SalesRep is a feature-rich tablet app that empowers your field-based sales representatives to strengthen customer relationships and improve productivity.

It communicates directly with your MAM business management solution via Wi-Fi or 3G/4G, enabling your staff to access account information, customer notes and transaction history. They can check pricing, view stock availability, raise orders and implement price overrides directly from the app. It also allows your staff to conduct impress or managed stock checks and create replenishment orders. Details of visits and calls can be logged on the app and synced instantly with your branch or head office.

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MAM SalesRep
SalesRep

How is it delivered?

Available for iPad, iPad mini and selected Android tablets*, SalesRep works in conjunction with suitable MAM business management solutions to provide you with secure, real-time access to business-critical functions and data. SalesRep is available for both cloud-hosted and on-premise business management solutions: Autopart and Autopart Online.

(*requires 3G/4G or WiFi access)

What are the benefits to your business?

Strengthened Customer Relationships

Strengthened Customer Relationships

Increased Revenue Opportunities

Increased Revenue Opportunities

Improved Productivity

Improved Productivity

Secure User Management

Secure User Management

Stock, Pricing, Inquiries & Orders

The purchase/sales processing functionality allows for the efficient re-ordering of stock, allowing your staff to check stock availability for specific parts along with any alternatives, if applicable and re-order directly from the tablet app. As many products as you wish can be added to a customer order, which can be submitted immediately or saved to the device to be retrieved later. This means that you can build orders for multiple customers and submit the orders all at once after a complete working day. 

SalesRep Invoice
Benchmark Reporting

Business Intelligence & Benchmark Reporting

Graphs enable staff to visualize customers’ buying patterns over a rolling 12-month period in terms of unit sales and sales value. SalesRep’s benchmark report allows staff to select up to ten product groups and profile percentage customer spend of those groups against branch spend. Staff can also profile actual customer spend against that of the branch. This makes it easier to identify trends and highlight opportunities for improvement.

Customer & Status Summary

SalesRep allows your sales representatives to view and search a complete list of all their customers in one place, along with contact details, customer status and ranking flags and account ‘on stop’ status together with last call and next call dates. You also have the option to filter customers by last call date, or to search for customers with visits arranged between/on specified dates.

Customer & Status Summary
Customer Call & Visit Logging

Customer Call & Visit Logging

SalesRep allows your sales representative to generate ‘rep call’ notes, allowing them to detail all of their discussions at the visit. They are then able to use the app to schedule a follow up visit on a date to suit. It is also able to set the visit schedule using the Call List Maintenance option in your MAM business management system, which will sync with the app.

Financial Account Inquiries

SalesRep allows your sales representatives to make an account inquiry on any of their customers, they are able to see all invoices and credits with an outstanding balance taken directly from the MAM business management system Sales Ledger. They will also see a summarized monthly balance. It also allows you to improve debt collection by encouraging your staff to follow up on outstanding customer invoices.

Financial Account Inquiries
Product Purchase History

Product Purchase History

Sales representatives can enhance customer service by being able to easily view a list of recent parts ordered and carry out stock and price inquiries on those parts. They can also improve the chance of a sale by suggesting alternative products, implementing price overrides and ordering straight from the app. Orders made using SalesRep sync instantly with your MAM business management system and can be allocated to any document you choose (e.g. pick notes, incoming orders).

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If you’d like to find out more about MAM Software systems and how they could improve your business perfomance, please get in touch.

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