Eastern Warehouse Distributors takes eCatalog to another level

Posted: 10-24-2018

Langhorne (PA) wholesale automotive parts distributor talks about their success through the integration of Autopart and Autocat from MAM Software.

BLUE BELL, Pennsylvania —MAM Software, Inc. (“MAM Software”), a wholly owned subsidiary of MAM Software Group, Inc. (NASDAQ Capital Market: MAMS) announces the successful deployment of the newest eCatalog integration to Autopart, a business management solution for the automotive aftermarket.

Established in 1989, Eastern Warehouse Distributors (AutoParts Warehouse) is a locally owned and operated wholesale automotive parts distributor, headquartered in Langhorne, PA. As an active member of the Aftermarket Auto Parts Alliance, Eastern has multiple warehouses in the Philadelphia area. They are well stocked with the quality parts their customers have come to rely on and they use Autopart business management solution from MAM Software.

Wanting to take the system to the next level, Eastern Warehouse Distributors implemented Autocat, the newest eCatalog integration by MAM Software. They performed a thorough investigation, testing the completeness of the line coverage and the speed and accuracy of the look-up process. Once they were satisfied that Autocat could handle their high sales volume, they made the transition. Currently, Eastern is using Autopart and Autocat in all 36 locations and average about 9,000 lookups per day.

Autocat (electronic parts catalog) is built in ACES format, the same format the manufacturers follow in creating the data. That means that the updates are processed quickly with minimal errors.  And since Autocat utilizes cloud technology, the up-to-date product information is available to the parts counters and shops faster and without any extra effort on their part.

Autocat provides Eastern with direct access to the latest updates from a wide variety of industry suppliers. Eastern can streamline what is displayed on screen by eliminating part types that they do not stock and arrange the parts groups in ways that makes sense to them. This allows for cleaner data displays, visibility to harder to find part types as well as access to all manufacturers’ part numbers when needed for special ordering.

John Myers, VP of Operational Integrations - Eastern Warehouse Distributors, commented, “We analyzed the look-up results in Autocat and found the data to be up to date and accurate. This gave us confidence that we would see increased sales opportunities and decreased return rates.” 

Autocat's predictive text search feature makes it fast and easy for users to look up parts by name or category. The Interchange and Buyers Guide provide additional tools for countermen to find the correct parts and service their customers. Personalized notes and customizable product categories allow the catalog to be tailored to individual requirements.

Autocat takes cataloging to another level, providing updates at web speed without monthly maintenance. It offers consistent, up-to-date results to make the sale,” said John Myers.

Since implementing Autopart, Eastern has seen a significant benefits from several new features and capabilities included within Autopart and Autocat.

Eastern Warehouse Distributors has been a great partner for a number of years, helping us to enhance our Autopart and WMS (Warehouse Management Software) solutions. Their input into the integration of Autocat has also been very valuable. They have such a forward thinking approach and are great to work with,” said Mike Jamieson, CEO of MAM Software. “As a high-volume distributor selling to professional shops, they have a need for a fast, accurate solution that can help them better serve their customers. They worked with us to ensure that this solution would be an asset to any parts distributor or shop looking-up parts,” continued Mike Jamieson.

MAM Software will be showcasing Autocat at AAPEX booth #2279. Stop by and see a demonstration of the automotive aftermarket’s newest catalog solution.

To read the full case study, please visit https://www.mamsoftware.com/usa/eastern-warehouse-distributors

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