Dear Customer,

As the effects of coronavirus deepen I wanted to update you on the work we are doing to support our customers around the world.

All our offices are in home working mode. Our Business Continuity plans have been instigated and all services continue to function with remote working. You should see no degradation of service on our support hotlines, including our 24x7 support service. Our R&D teams continue to develop and innovate and our consultants and training department are continuing to successfully help customers with new implementations, system management and upgrades by way of video conferencing tools.

Over the last two weeks, we have implemented hundreds of VPN solutions to help many customers work from home. We have provided hundreds of hardware devices to help customers work in a mobile way and we have helped many of our customers move to Cloud Solutions for their business-critical systems to ensure business continuity. This week we are launching new web-trading software to help customers rapidly implement internet trading solutions and keep trading electronically.

We are determined to be there and help you innovate, automate and evolve to meet the new trading challenges.

If we can help in any way please do not hesitate to contact your personal Account Manager or the support desk.

Yours sincerely,

Ian Bendelow | Kerridge Commercial Systems Group CEO