Recent floods highlight importance of server protection

Posted: 19-01-2016

MAM Software encourages businesses to safeguard IT infrastructure

The recent flooding affected many businesses across the country, including a number of MAM customers. In many instances, the water caused devastating localised damage to both livelihoods and property. For one business however, the impact was further reaching, as the water damaged its servers and took its entire IT network out of action.

Lancashire-based EK Motor Factors was hit in mid-December. While MAM Software acted quickly, it was still just over two days before its system was restored and the company was able to trade as normal. Managing Director Anthony Kitchen explained:

“When the water hit, it was devastating. We had to close our Lancaster headquarters and transfer staff and telephones to our Blackpool branch in a bid to continue trading. Unfortunately, the water damaged our servers, meaning that all branches were unable to access our computer system.

“However, with great team spirit, we soldiered on and were able to continue servicing our customers. With the help of MAM, we managed to get our systems back up and running in a little over two days after the cleanup began. We’d like to thank our customers for staying patient with us, and everyone involved for their help.”

"We are delighted that our customers are once again operational following the flooding, but it highlights the importance of protecting server infrastructure," said Nigel Clemett, Commercial Director at MAM Software.

"Flooding - along with fire, theft and data security - pose real threats to businesses. Therefore, we urge all our customers to review their current infrastructure and contact us for advice if they feel they may be at risk.”

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