Port Plumbing Ltd. switches to MAM Trader

Posted: 13-11-2014

MAM’s fully integrated management solution will help merchant to optimise business operations

MAM Software is pleased to announce that Port Plumbing Ltd. has chosen to switch to MAM’s Trader business management solution. Trader will provide the company with a time saving, fully integrated solution that will help it to improve stock control, increase sales via the simple implementation of special terms for customers, and enhance communication via e-mail.

Based in Ely with over 30 years’ experience, Port Plumbing Ltd. is a plumber’s merchant and NMBS member that sells to retail and trade customers. The company sells a wide range of products including fully-fitted bathrooms and heating equipment and prides itself on customer service and value for money.

“Due to the significant business growth we’ve experienced, our previous manual management system could no longer handle our core processes. We really needed a system that could efficiently manage every area of our business, especially stock management, and leave us free to focus on our customers,” said Mick Lenham,Co-Owner of Port Plumbing Ltd. “As Trader was recommended to us by the NMBS, we decided to contact MAM Software to see if it would satisfy all of our requirements.

“As we have a large number of trade customers, it was important that we chose a system that would allow us to create and manage special terms pricing, which Trader does with ease. We also look forward to utilising e-mail communication in order to reach our vast customer base. Overall, Trader ticks all of the boxes, plus it is a very user-friendly system that has been easy for our staff to learn how to use.”

Trader is a comprehensive business management solution that integrates sales, stock management, accounting and reporting into one package, giving Port Plumbing one point of contact for any queries. Trader’s stock management facilities will help to ensure that Port Plumbing always has an accurate, up-to-date picture of current stock levels. It can also recalculate minimum and maximum stock levels based on sales history and forecast demand to help maximise margins.

Trader has the capability to manage complex pricing models so that clear and accurate prices can be presented to customers at the point of sale. Detailed pricing - such as mixed-quantity breaks, contract pricing, rebated costs and promotions – can be incorporated into the system, allowing Port Plumbing to present special terms pricing to its trade customers. Furthermore, SMS and e-mail communication can be utilised to send documents such as quotes, orders, invoices and marketing materials to customers.

“We’re delighted that Port Plumbing Ltd. has chosen to adopt our Trader business management solution to help it optimise its operations,” said Ben Whitehouse, Senior Sales Manager at MAM Software. “Trader’s in-built facilities have been specifically designed to help businesses like Port Plumbing to free up staff time and maximise profitability. Plus, it’s constantly updated to include new features, such as e-mail communication, to provide companies with the tools to remain at the forefront of technological advancements.”

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