Parts distributor “can’t put a value” on time saved with MAM Software

Posted: 18-05-2015

Melksham Motor Spares enjoys large time saving benefits gained from utilising a range of MAM products

Melksham Motor Spares says that the time it has saved by utilising multiple MAM products has proven to be “invaluable” to its business. The company employs a range of MAM solutions including Autopart, MAM’S business management software, the Autocat+ online parts catalogue, Driversboard, a load planning and delivery despatch management tool, and AutoGRNi, a tool that helps simplify accounting processes.

Established in 1968 with branches in Melksham and Frome, Melksham Motor Spares is one of the leading independent distributors of quality automotive parts and accessories in Wiltshire, Somerset and the surrounding areas. Along with its large delivery fleet comprising of modern vans, it offers the largest stock holding in the area, which consists of many of the major brands in the automotive industry.

As a long term MAM customer, the combination of Autopart and Autocat+ has brought valuable benefits to the business. “The systems are so user-friendly and simple to use, we no longer have to employ staff with an extensive knowledge of motor vehicles,” said Phill Dodd, Managing Director at Melksham. “The solutions also ensure that required parts information is available at the touch of a button, and that ordering parts can be done in one phone call, saving large amounts of time.”

Furthermore, the Driversboard tool has assisted Melksham in organising a delivery process that was previously “so disorganised”.  Phill Dodd continued: “Driversboard allows us to prioritise and keep track of customer deliveries, as well as manage our delivery driver workforce efficiently.”

The company also says it has saved valuable time by utilising AutoGRNi, which helps simplify part of Melksham’s accounting process. “Using the software has enabled us to reduce the manpower we need to successfully run our accounts department,” explained Alison Cook, Director at Melksham. “We no longer have to go through the process of carefully checking certain invoice details as AutoGRNi seamlessly carries out this process. This allows our staff to focus on other areas of the business.

“We always embrace new technology, that’s how the times are moving and thankfully, MAM is moving with them as well,” continued Alison. “A lot of the tasks we have to carry out have become so much easier to do. The time we have saved because of our MAM solutions is invaluable; it’s become a real positive to our business.”

“We’re delighted that Melksham Motor Spares has been able to take advantage of so many benefits from a variety of our solutions,” said Nigel Clemett, Commercial Director at MAM Software. “Melksham is a valued customer and we’re delighted it has so much positive feedback relating to the software we provide it with, in particular the time saving benefits it has enjoyed. We’re positive that the company will continue to see benefits in the future.”

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