NPA Motor Factors' expansion supported by MAM solutions
Longstanding Autocat and Autopart user praises ongoing relationship with leading automotive software provider
NPA Motor Factors, the largest independent motor factor in north-east England, has reflected on how MAM's business management software has helped it develop and expand over recent years. The company is a longstanding user of MAM solutions, and has forged a strong relationship with the company and its team.
Peter Gales, operations manager at NPA Motor Factors, explained that MAM's flexibility has made its products such a good fit for the business. "We are always keen to implement measures that enable us to meet our customers' needs - and using MAM's Autocat catalogue has helped us do that."
Autocat is a web-driven vehicle parts catalogue that can be used to find and compare components from multiple suppliers. NPA Motor Factors' professional staff use the catalogue to locate the components needed for any vehicle or application, therefore enhancing the level of service they can offer to customers.
NPA Motor Factors currently has ten branches and is opening additional locations at a rate of around one a year. The flexibility within MAM's Autopart business management software has helped accommodate this expansion.
Autopart is software designed for the automotive aftermarket and brings together core business processes in a single, easy-to-use package. NPA Motor Factors chose the traditional on-premise solution for the independence and cost savings it delivers.
"There's the added benefit of being able to create a virtual private network, which means I can log into the system remotely if I'm not on site," Peter emphasised.
The motor factor also praised the expertise and professionalism of the MAM staff it has dealt with over the years. Peter continued: "The MAM team knows the ropes. They promote people internally, so you will call up three or four years later to find the same people are still there - that always provides us with reassurance."
Mark Kendall, sales director at MAM Software, said: "NPA Motor Factors is a great example of one of our longstanding customers that has grown alongside our software.
"We regularly roll out new developments to expand and enhance existing functionality. This ensures customers such as NPA Motor Factors are able to get the most out of their system."