Harrogate-based tyre dealer switches to MAM Autopart Tyres
Oatlands Tyre Motor Co. Ltd. reduces outgoings with MAM’s management solution for the tyre industry
MAM Software is pleased to report that Oatlands Tyre Motor Co. Ltd. has made a successful transition to Autopart Tyres, MAM Software’s flagship business management solution for the tyre industry. Autopart Tyres’ in-built point-of-sale functionality enables best-buy order processing and inter-branch transfers to help improve margins. It will also help Oatlands to reduce costs via communication with customers through SMS and email.
Oatlands is a tyre dealer that operates from two locations in Harrogate. After using a system from a different provider, Oatlands required a more comprehensive solution from a dependable software provider that could resolve issues quickly and offer expert ongoing support.
“As a growing business, it’s essential for us to drive down our costs wherever possible yet still boast quality products and superb customer service,” said Graham Chapman, Managing Director at Oatlands Tyre Motor Co. Ltd. “Autopart Tyres is a complete and intuitive management system that gives us all the tools we need to enhance our business performance, from reduced outgoings to enhanced customer service.”
The order processing capabilities of Autopart Tyres will enable Oatlands to simplify order management and ensures that products are stocked at optimum levels at all times. With functionality to minimise spend, Autopart Tyres offers re-ordering suggestions, best-buy analysis, promotions and inter-branch transfers.
Autopart Tyres will allow Oatlands to manage customer relationships professionally and efficiently, with email and SMS text messaging used for service or MoT reminders, quotes, invoices and promotions – significantly reducing the cost of postage and paper. Plus, all correspondence is automatically logged for future reference.
Graham concluded: “MAM Software gave us expert training so that we can gain the maximum benefit from the system, and they’re always on hand when we need them to assist us wherever possible. The implementation process could not have gone smoother and our business experienced very little change to disruption as a result of switching providers.”
“We’re always delighted to hear about our products helping business to grow and increase profits,” said Malcolm Hazard, Senior Sales Manager at MAM Software. “Autopart Tyres is a feature-rich solution and has been designed for tyre businesses up and down the supply chain. We’re pleased to have formed a new partnership with Oatlands and we’re proud to be a company that they know they can trust.”