Frenco Service Replacements goes live on MAM cloud

Posted: 04-11-2013

Midland based motor factor switches to MAM's Autopart Online hosted solution to support company expansion

MAM Software is pleased to report that Frenco Service Replacements Ltd has now gone live on its Autopart Online software as a service (SaaS) solution. Frenco switched from its previous provider to MAM's modern cloud-hosted solution as it needed a flexible platform capable of supporting its recent expansion. Importantly, Autopart Online has allowed Frenco to integrate its business processes and simplify IT administration. 

Trading for over 40 years, Frenco Service Replacements is a Midland-based motor factor specialising in parts for cars, commercial vans, public service and heavy goods vehicles. Frenco is now using Autopart Online to run its business efficiently following its expansion from 3 to 4 branches earlier this year. Hosted in the cloud, Autopart Online is providing the company with a robust system that automates core business processes and shares data between branches in real-time.

"With plans to expand further, we knew it was time to upgrade our IT systems," said Maria Janes, Office Manager at Frenco Service Replacements. "Autopart Online is user-friendly, modern and contains all the functionality we need to operate our business efficiently. We chose the cloud-hosting option as it’s much more flexible than on-premise deployment, allowing us to subscribe to our software on a monthly basis instead of paying the expensive upfront costs of server systems."

Because data is accessed securely from the cloud, business-critical information - such as stock levels, ledger accounting and pricing models - is shared in real-time across all the company’s branches. Furthermore, Frenco no longer has to worry about software updates or data backups, as they are handled automatically by MAM at the data centre.

The intelligent purchasing functionality of Autopart Online is allowing Frenco to improve its ordering efficiency. The company can now automate re-ordering based on pre-determined levels and sales trends, source parts from best-value suppliers and transfer stock between branches.  And integration with MAM's Autocat+ parts catalogue allows staff to access accurate, up-to-date component information.

"The Autocat+ catalogue enables us to easily identify and sell parts from a wide range of suppliers. And thanks to Autopart Online's comprehensive ordering functionality, we can maintain the right level of stock  - which helps us comply with our next day delivery guarantee. The level of service and support we have received from MAM, throughout every step of the process, has made the switchover as smooth as possible" Maria Janes continued.

"We’re delighted that Frenco Service Replacements has identified the benefits our software can deliver to a multi-branch business," said Mark Kendall, National Sales Manager at MAM Software. "By choosing our software as a service option, Frenco will no longer have the burden of maintaining its IT infrastructure. Together with the improved efficiency of maintaining stock levels, Frenco will have more time to focus on revenue generating tasks."

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