A tablet app for VAST Enterprise that improves auto repair shop efficiency, increases reporting accuracy and protects revenue
What is MAM CarSide?
Through integration with the VAST Enterprise Point of Sale system, MAM CarSide enables shops to send customers a digital report of recommended repairs directly to their smart phone including pictures and videos. It shows them exactly what the technician sees, allowing them to make an informed decision before approving needed repairs.
Who is it for?
Auto repair shops who wish to introduce, or improve upon an existing, digital vehicle inspection scheme.
What are the benefits to your business?
- Identify sales opportunities
- Protect against damage claims
- Supports your duty of care
- Free your workers from the desktop
- Digital vehicle inspections from any device
- Send pictures, videos, and notes to smartphones by text
- One hour of training for immediate shop productivity
- Detailed shop analytics reporting
- Customizable Inspections
Inspections with Photos and Video Sell More Jobs
Technicians perform a full vehicle inspection using a tablet or phone instead of paper while recording
the process with pictures, videos and voice to text notes. Service Advisors then send the results
immediately to customers on their smart phones. Digital inspections with photos and videos create
trust with your customers. Service Advisors have an easier time selling work when customers can
see what technicians see. Repair shops using MAM CarSide have seen an increase in their average
repair order of 15% or more. This can mean as much as $10,000 per month or more.
Key first steps to increased profits in the shop are to; establish a regular process of inspecting every vehicle, and then, being able to monitor the progress of that process. MAM CarSide's Analytics Dashboard lets the shop owner monitor key metrics like how many tickets were created each day. How many of those were inspected? And how many of those inspected had a report sent to a customer? Associating these metrics with trends in Average Repair Order enables the shop owner to stay on top of team member performance.
Get in touch
If you’d like to find out more about MAM Software systems and how they could improve your business performance, please get in touch. We’d be delighted to hear from you, whether you have a general inquiry or a technical challenge for our specialists.
- Please call us at 1-800-803-9762, or click here to request a call back.